I purchased an extended warranty for over $600.00 for both me and my daughter's laptops. The warranty was for hardware defects only. One year after I bought this 3 year warranty, my laptop started acting up so I called Dell for answers. After a month or more of talking to Dell on the phone trying ...
I purchased a new Dell Inspiron computer for my mother, not long after it stopped working and a tec from Dell came to her home and fixed it, not long after it stopped working again, they came and fixed it again, not long after it stopped working again, so on 03/17 they sent a replacement computer. ...
I had sent in my computer to be repaired, expecting there to be a cost, or maybe covered under warranty. A week had gone by and I had received no word so when I called to get a status report on it, they had told me that it was lost because the information and reference number they had given me when ...
It has been more than 3 months since I filed the first complaint regarding my Alienware M14x laptop. Till now the issue has not been fixed even after replacing the parts 6 times. After repeated tries by the onsite technician to fix it for a month and with no resolution of issue, Dell customer ...
Do not ever buy Dell Computers... There is no support for anything. Get a virus and you are done. I got a virus and the whole hard drive was gone... Went to buy another and realized that Dell doesn't provide recovery disks... Only a partition (that is now bad)... So I call to have them send me one ...
They shippeed a laptop top to the wrong address despite several attempts to corect the shipping address On the weekend they are closed so my laptop is sitti9ng in North cxarolina and I am in New JerseyNo wonder that their stock is dropping I got connected to a rep who said he could NOT track my ...