We experienced the most unpleasant adventure on our recent trip to Huntington Lake from 7/5 to 7/13 renting an RV from Clovis Calif. Without going into details... I have placed many calls and completed the form to Customer Relations which is what Cruise America suggested I do and still have not ...
Today I experienced a traumatic and harassing treatment by the manager of the Carson Cruise America. I had returned from a weekend trip to Glamis, California (a sandy area), and the group had decided to pay the $50 cleaning fee for the sand that was on the floor of the RV. We left the RV clean ...
Cruise Americas policy of having customers return motor homes in the morning so they can go back out as is in the afternoon is unacceptable. Every motor home should be inspected for safety, functionality and cleanliness. Months earlier when we made our reservation we were shown a motor in great ...
The vehicle had several problems. Upon making the local dealer aware of the issues, sufficient rectification was not provided. Upon trying to contact the national corporate headquarters, no further communication has been received. Issues: -Cabin back-up radar was not functional. -CO/smoke detectors ...
Ented rv from cruise america rv contract literally 50 pages. I did what i shouldve have and didn't read the novel like i should've. I told the guy i would be driving back east (nevada to ny) he failed to tell me that you can only drive 50 miles a day without being charged around 50 cents a mile ...
I scheduled an RV trip for my family to Lake George, NY this past August.in anticipation, I rented an RV from Cruise America. On August 11 I went to the Cruise America Dealer in Bloomfield, CT to pick up the reserved RV. Upon seeing the RV in question, I immediately noticed numerous dents and ...