Clearwire Internet Service refused me twice to cancel my internet service, saying that I don't have an internet connectivity problem; just not able to access my emails. I had asked 5 service persons to help me to use my CORRECT passwords, but none of them helped me, over a week or so. I do not have ...
This is my actual complaint sent to BBB and FTC: Filed on: January 12 Filed by: Blocked Name and Address for my own privacy Filed against: Clearwire Complaint Description: On December 17 I moved into a new home. That day I had connected my computer and noticed I had no internet service (my device ...
I cancelled my service. Two weeks later I received a call from a Clearwire agent, requesting the security code from my debit card so that she could process the termination fee. This was the debit card they had been billing me from for some months for my service, so I found it weird they would need ...
I thought I would try out this new internet that claims they have no cap on the speed and that if you get a good signal (I had 5 bars the highest) you could very well get up to 20 mbps and their was no contract which sounded to good to be true. So I bought the thing on a Friday night Nov. 11 and ...
This company's policies should be examined. Because as they were undergoing diagnostic overhalls (I guess) and their services were down, they did not credit their customers for these outages. For instance, during the Holiday (4th of July) there was some wind damage that effected my service and the ...
Clearwire practices abusive Network Management that prevents you from normal internet connections & activity like watching a streamed video from services like Netflix. When you stream videos, Clearwire labels you a heavy user reduces your download speed to less than 1 Mbps making streaming ...