Your employee, who went by Ruchira on your live chat, bashed me over the internet about not being able to understand English, under the facade of 'trying to help'. The main point though, is that I received no help from her, after being on chat waiting about 30 minutes. She was blatantly rude, ...
The Usb device for on the go internet has broken this is the fifth one that had be sent back. These little usb device has malfunction of over period time of wear and tear they don't work properly. The need to stand behind there product if they know there a problem, what happen to customer always ...
Clear told me that they were unable to stop the throttling of my internet, due to the fact that they've oversold my area and the towers throttle "automatically." The supervisor, Jake from the Florida call center, said, "You're just a small fish in a very big ocean FULL of fish." ...
I received a half price voucher in the mail to try out the new clear Internet service for 2 months. I thought it was a pretty good idea to try it out so I called and spoke to a sales person. He told me I would get 2 months of free service with no contract and no installation fee so I agreed and ...
Much like additional grievances, Clear extended to bill my charge card for four weeks after I ended my support. Notice - I terminated my support since I moved to an area that Obvious established was inside their support region, but after I shifted, I had been no further able to obtain a sign. ...
I have had Clear internet for the last 6 months and over the last 3 of those, Clear has been managing my account. Where I used to get speeds of 3.00Mbps or higher, I am now getting throttled back to a minimum of 0.30 and usually around 0.54. I will admit this seems to be happening more in the ...