I have had more than one incident at Big O Tires before, usually small and I figure if you address the small mistakes they will correct them and not do them again, truly standing behind their apologies. I would take in my truck to this place and they would get my steering wheel cover and gear shift ...
I recently had an extremely poor encounter as of this shop. I've been a faithful Large E client for a long time, and also have attended this specific area often. This last period, nevertheless, after I went directly into possess a flat-tire changed (they've an excellent guarantee, and changed the ...
I need new brakes for my van. Yesterday I called and went down to Big O Tires. I was given a quote of $178 for front brakes, $278 if it needed rotors. This morning all of a sudden that price has changed to $425 for front brakes with rotors... Amazing how that happens!!! After a couple of phone ...
I spent over $800 on tires and wheel alignment at this Big O Tires. They not only dirtied the interior and exterior of my car, but they caused damage to 3 of my wheels from their tire and alignment equipment. They reluctantly offered to pay for 25% of the cost to resurface the wheels and told me ...
I've been buying only Big O tires for years, but a new policy cost me $120 to replace a tire that should have been free under what I thought was their warranty. What happened: Major blowout on the freeway, shattering 1/3 of the sidewall and splitting 1/2 the tire from the tread. Changed to spare, ...