This happened a little over a year ago, but I just found out about ripoff report and felt the need to share. I've always been a pretty faithful best buy customer until last spring when I ordered a brand new laptop online. I paid for the order in full using my credit card, which was charged, and I ...
After I purchased my 2 Toshiba notebooks at Bestbuy. I had been informed that I'd settled additional for an all-inclusive fix extension. Nevertheless when I tryed to make use of it-they explained except application. The geek team was rude in my experience management never delivered my calls and ...
I kept my working email address private for years, and always used a second email account for commercial purposes. But, when I purchased an anti-virus program recommended by Best Buy the check out clerk told me I had to provide my email address in order to "register" the software. I ...
I bought a laptop a couple years ago from Best Buy and they convinced me to purchase the Geek Squad warranty for $240. The laptop died within the warranty period and I had to cry to get them to work on it (they said they didn't handle software issues. Turns out the hard drive had died). They ...
Purchased refrigerator with extended warranty. Contract has provision for replacement after 3 service calls. Since purchasing we have had to have the unit repaired more than a half dozen times. This time when we scheduled a service call after the customer service agent insisted that we had to prove ...
I purchased my laptop from this particular Best Buy about a year ago and was sweet talked into purchasing the additional warranty plan Best Buy and it's Geek Squad partners offer. If anything was to crash or fail on my laptop, I would have it repaired courtesy of them. I should have read the fine ...