Terrible service, incompetent staff. HBOS have locked my 3 bank accounts (cashcard, ISA, web savers) after someone deposited money into my account using stolen account details. (they tried to buy a phone from me via gumtree). 16 days later, still locked out of all 3 accounts. HBOS helpline is an ...
I tried opening a business bank account with the Bank of Scotland and had a very bad experience. I was asked to provide many different pieces of information in a sequential manner (one after the other). It took over 5.5 weeks to find out that the letter from my account (an account for over 40 ...
I've banked with them only 3 months and am utterly disillusioned. Paying in involves a trip to the town, (no local branches) queue up in Halifax branch behind 20 or thirty people, then get to the counter to be treated like dirt when they see your BOS paying in book. Then they saunter off to get ...