Refund denied because original receipt not present. Separate refunds had to go to separate addresses with only one reciept. Apple has no intention of giving you the refund it promises you in the store. It isn't possible to have 2 original receipts and 2 UPCs off of one purchase. I deeply regret ...
I bought a MacBook portable computer in June. I loved it, it was one of the best computers I've ever owned. 1 week ago (beginning of September) I started experiencing random shutdowns, for no reason, as many, many, other users have had. Apple hasn't come up with a solution since the problem started ...
The following is part of an email I sent to a tech support representative at apple: I recently bought a season pass to the TV show 'Scrubs Season 5 from iTunes. I noticed that I have not received any new episodes so I checked, there are 5 new available. The associated web order number is M*. Having ...
I purchased an iBook G4 about a year and 1 month ago. The logic board failed recently. I get vertical lines on the screen and the laptop is hardly functional anymore. AppleCare support technicians said that I would have to pay a $49 diagnostic fee along with whatever repair cost. This is pathetic ...
I bought an i book that cost me $2000. In June. I purchased an i pod that cost me $300. And an Apple Care package for $350.00. I am a novice. I didn't know that the problems I was having with my power book G4 was unusual. I can't send e-mails and it's extremely slow. I have spent unsurmountable ...
Earlier this month I purchased a Laptop, Case, and Projector, along with some software from Apple. Most of it was received in good condition. However they shipped me a Projector case instead of a Projector. I called and complained and they accused me or someone at my company of stealing it. I ...