Comcast
Xfinity Billing and Service problems - - Makes customer pay for their mistakes and incompetency
Jan: Upgraded Cable Service to include STARZ. Was told that cost of upgrade was $10 a month Feb: Received first bill with upgraded service, was charged $16 for upgrade, not the $10 that I was quoted over the phone. Called Comcast and I was told that the first month was higher due to prorated fees ...