Hello - Today I received a paper collection notice from 1 at least by me. Upon receiving todays notice, I attempted to contact the organization at approximately 5.00 pm on 9/15. The hours of verbal contact with 1&1 are 6am 5pm from my geographic location. I am troubled with organizational ...
We had been paying a charge of $49.95 for nearly 2 years. When we tracked the charge, we contacted them and requested termination in January. We were informed that there would be a balance.in late February we received a final payment that we promptly paid through our bill pay service. We were out ...
Purchased approx $200.00 worth of domain names in sept. Paid for them with mastercard. They kept telling me that they were not paid for. They charged my card 12 times for this. They acknowleged the complaint and promissed to fix it. They have not done so as stated in their e-mail. They sent me ...
I decided to use 1&1 to host a website I was developing about a year ago. I had no need for a subscription service at the time, because I was unsure how long the website would be live. When I spoke to a representative at 1&1 to open my hosting account, I told them that I wanted a ...
December I created my first domain/Email address with 1and1 for myself and was advised by a 1and1 rep that I would have to create a first account/domain before I could create a second for my wife and would pay same price for the second domain/Email. I created the first domain/Email with the 1and1 ...
I have used a domain with 1 and 1 for a few years. Last spring, I tried to cancel my domain, as I no longer needed it. I was told I could no longer cancel for the year.in all of this confusion, my fees got sent to collection, so I ended up paying for another year (which I didn't need) as well as ...