When I realized the in ground outdoor lights that were sent to me were literally rotting away, I contacted Contractors Choice by email which is the only way you can reach them with a complaint. After waiting 2 months from Denise who handles claims, I got a reply that 'a manager was reviewing my ...
After receiving our order of outdoor landscape lights we discovered that two of the lights were damaged. Broken weld at the finger screw on the light shield/lens, as well as items being dented. We promptly contacted CCL via their email process to report the damage. After several attempts to contact ...
CCL was so obnoxious I thought I was on a hidden camera show. Note, they did not rip me off they were just rude, had terrrible customer service, wasted alot of my time and were near impossible to work with and that is with me following their every instruction to a "T" and not having any ...
I could not agree more with the other poster on this company so I choose the same headline. Placed order on 8/19/07 and received order on 8/27/07. They shipped one wrong light and one broken one. I filed the report immediately on line (on 8/27/07) which they require you to do for any type of ...
I have really gotten the runaround and no customer service of any type! Part of my original order did not meet my expectations. When I decided to return the portion of my order I E-mailed them and did not get any response for more than a month and a half. When I finally decided to call them they ...
I decided to order from this company because they advertise themselves as a family run business. Well it's clear to me now that this is a deeply screwed up business with serious customer service issues. Basically I received my order, but with parts missing. One look at the packing slip and I can ...