I purchased a security system from an ICOn door-to-door salesperson. About 3 months ago the monitoring of my security was switched to ADT. Every since they switched I have been experiencing my phone dialing out while I am in the middle of a conversation. I have had AT&T here to exam the ...
ICON Security would be all over you if you did not comply with your contract with them down to the letter - especially if it meant they wouldn't get every penny from you that they could. They offered me a 25% reduction per month left on the term of my contract if I paid them the full amount due ...
I sign up for security service 3 year ago. The system has never worked properly. I had made up my mind to change services in 2011. I fell in 2010 and the alert button did not work, fortunately my daughter stopped by and helped me 2 hour's later. When I complained I was told I would get a new alert ...
The sales person who came to my home to sell me the service stated that if I moved, the service would be transfered to my new address for no additional cost. I moved from Michigan to Tennessee only to find out that they do not provide service here. I was told my only options were to sell my ...
The company gets your money, then does not provide service. When you try and get satisfaction, they blame it on someone else (ADT, SAI, ETC). All they want is your money they do not protect your home. Their technicians are rude, their management is abusive and useless. Stay away from them! ...
Icon Security is in the business of security systems, but that's not all they're good at messing up. Throw in a dash of Matt Sterzer, a sprinkle of Jake Taylor, and an insane amount of rotten employees running the show, and you have yourself an amazing mix of backstabbing, uneducated, and cocky ...