In short, I've spend well over two hours trying to get help with an issue that should have never happened, but at the worst should have been resolved in about 10 minutes. If you try their chat support, get ready for about 20 to 30 minutes of canned conversation before you even get into the heart of ...
Let me preface this vent session with the fact that we are fans of Adobe products. We have been using them for over a decade and can attribute much of the improvements of our products and production efficiencies to their powerful software. But their customer service is absolutely atrocious! I don't ...
On Sat July 7 I purchased Adobe Acrobat 8 directly from Adobes website store at adobe.com. Order #AD000913837. I was having trouble with the download so I called Adobe for assistance and they told me I would need to disable my antivirus, firewall and spyware and change a setting in the internet ...
My complaint: Adobe Systems INC. 2750 Barrett Lakes Blvd. Bld. #2 Kennesaw, GA 30144 On Dec 29, I was stupid enough to buy Adobe Pre.Pro 1.5. It is a video editing program. I am an A certified computer technician. This program is so poorly written, it has nothing but problems. I had contacted Adobe ...