I bought a leather sectional, not cheap, from Seamens in Nov. I purchased the stainsafe 5 year Leather care and protection plan. A little over a year later, in Jan I noticed a rip in the side of one of the cushions. I called stainsafe and filed a claim. In Feb a service tec came to my house and ...
I purchased a five piece sectional sofa set. I have had nothing but problems since day one. It started with the sagging of the cusions over the bed part of the sofa. They sent me a piece of foam and told me to stick it in myself. I was unable to do it, so they sent out a tech, he got it in, ripping ...
We purchased a Couch/love seat from seamens on 1/20 delivered to us on april. We purchased the stainsafe warranty along with the purchase. We had a food stain on the sofa and tried to call stainsafe with in the 5 days period as mentioned in the contract. The person, who took the details entered the ...
This is the second time I have filed a legitimate claim (within the five days of incident as required) with Stainsafe and have had to spend months, not weeks, getting it resolved. The first incident in January of resulted in having Seaman's, the original retailer of the fabric furniture, replace ...