They sold me a sofa, then sent the wrong one only to resend the right product with a hole in it. When I asked for my money back they replied that they would do, but now they dont answer my emails and their 800 number has been disabled. ...
I was expecting twins. On 03/15 I placed an order for aBaby Jogger City Mini Double Stroller for my twins that I was expecting within2 weeks. Right when I placed the order I got an email confirmationstating everything is in stock and it will ship on 03/26. Once the dayarrived they said it has been ...
Mercantila is a ripoff company. I ordered a cedar chest from them four months ago and it was a gift for someone. Not only did it take a month to receive but it came in a box where you put it together yourself and this was not stated anywhere on the website. They also sent me the WRONG cedar chest. ...
I ordered 2 Aero air mattresses online for a Girl Scout camping trip. I inflated both mattresses in the late morning only to find the queen terribly losing air by the time we got ready for bed. The twin sport all-terrain had also suffered air loss and this was with NO person even sleeping on them ...
I bought a sit up bench. When I called to return it, I was given the name and number of customer service. No one answered and my messages were not returned. I call sales to politely complain, they hung up on me. After ONE MONTH I reached customer service and was assured that they would research my ...
I have also had a poor experience with Mercantila. I ordered an inversion table from their "Inversion Table Superstore" site in November. I received an email confirmation of my order as well as a shipping notification with a Fed Ex tracking number and an expected date of delivery. Of ...