NCOA states on their website "Customers are secure in the knowledge that they are protected in case of theft, accidental loss or damage to their cell phone." This is not true. On March 13th I lost my phone while while watching a parade with my son. The phone must have slipped out of its ...
My phone was stolen and I filed a claim with NCOA as they promised to replace stolen phone with their flier I received when I ordered my phone. To my surprise, they responded that i was negligent and denied my claim. I wonder when someone intentional stole something, how the victim should be more ...
This company carefully chooses its words to deny claims. Every claim is considered "negligence" even if it is actually lost or stolen, which are things that are suppose to be covered. They later claimed that neither loss or stolen phones is the purpose for their insurance. The company ...
I puchased protection plan for my 3 phones from National Cellular Owners Association in case they got lost or dammage. But when one of my phones was lost and another got dammage. I was refused by this suppose to be "insurance" company because of my "negligence". I thought that ...
When I ordered my 2 RAZR phones via Wirefly.com, I paid NCOA Inc. $99.98 device insurance for my phones. Last April I lost one of my phone and filed for replacement but there is no response from NCOA. I called the toll free number 800-654-5590 and always get the message to check my order via ...
On March 9, I purchased 2 Razr phones from Wirefly. I was offered insurance and told, "This is great insurance - they cover EVERYTHING, even if you lose the phone." So I bought 2 policies at $40 each. The end of May, my son fell overboard with his phone in his pocket and once I managed to ...