I was a DSL broadband customer with Speakeasy which later become Megapath for around ten-years. I cancelled service on July 5th (switched to cable for $10 less/month for twice the upload speed) and given a confirmation number and told that service would be turned off within minutes - and it was. I ...
When I called Speakeasy Technical Support about my increasingly erratic DSL & VOIP connection, the agent told me that he would have to dispatch a technician to my residence to fix the problem. The technician found that the problem was caused by a loose wire in the basement circuit board ...
June 21: I contacted Speakeasy; ordered service on June 21 for the whole building (I am the owner); June 21: speakeasy (Vanessa Jones) sent me a quote for $55.95 per month for service plus $0 hardware charge and $199 installation rebate; June 22: received notification that my installation address ...