I purchased a "brinkmann elite dual sear gas grill, model 810 3660 sg" from home depot and after about 8 to 10 uses it caught fire externally and melted the knobs, ruined the finish and made the electronic ignition unusable. I contacted home depot and was directed to the manufacturer, ...
Called customer service on March 11 and talked to a rep by the name of Taylor Wolfe. He told me to email a summary and photos. Here is a copy of that email Serial # TBC-3810S-024119-0909N Purchased approx. 9 months ago at the Home Depo, Sun City Center, Fl. Lit a natural lump charcoal fire; came ...
I agree with "burned by charmglow" I purchased a brinkman pro series 2200 gas grill on May 8 at a Walmart store. They clearly emphasized the fact that it had 3 cast iron burners as one of the selling features. The owner's manual on the warranty page clearly shows die cast parts —lifetime, ...