On 12/3, I purchased a Dell Computer from a William Smith (1-800-879-3355 x57870). At the last minute, he talked me into signing up for a Dell Preferred Account to get 90 day defferred billing. The only reason we went with it was that we were assured that if we paid it when the bill came in 90 days ...
Please find below my letter to Dell Financial Services detailing what has occurred so far. * I purchased a Dell computer in the fall of 1999. Just recently I called an 800 number back that was left in a voicemail message on my work phone. I had received it maybe one other time a month or so ago. ...
My email exchange with Dell financial "customer service" is self explanatory: Original Message Follows: Sent 6/13 Topic: Interest Rate Message: I just received my bill from Dell and was concerned that I was billed for finance charges since it was my understanding my account would be ...
Dell computers said we were late on payments when we were not and come to find out they had two accounts under our name and were letting someone else order from the other account and then reported us as late payments to the credit bureau. I ended up having to pay them off in full and am filing a ...
I upgraded my Dell computer last year with a new hard drive and a brand new DVD burner. Hurricanes hit here in Florida, and I did not get to use the new installations for a few months. When I finally did, I realized that DELL had sold me an outdated DVD burner... It will only burn to a RW format... ...
I have had the same problem and so has my brother as the writer below.. Dell has the worst customer service. I ordered a computer system and the next day I canceled the order. They shipped the order anyway. I waited 6 weeks for them to issue a credit. They made excuses, did't know how to track a ...