Sure heat
Consumer Report
Need the replacement searing burner trying to get it for 2 years keep geeting the run around from them ...
Need the replacement searing burner trying to get it for 2 years keep geeting the run around from them ...
I am having the same problem with the warranty on the paperwork says 15 years. They replaced the burners once and now they told me that the warranty on the new burner sent to me is only one year! What? So I don't get the 15 year warranty because it was already replaced once! ...
Defective grill part (4 tube burner). Contacted company while product still under warranty. This part is under warranty for 15 years. This is one reason why I choose this BBQ grill when shopping for one. The grill was over $1000.00, bought at Lowe's Home Improvement store 8 years ago. This is the ...
Defective grill part (manifold to control gas flow). Contacted company while product still under warranty. They do not have a replacement part, will not honor warranty by repairing the product, and do not return phone calls. They tell me that, although the grill is not working properly, there is ...