On Wednesday, June 22, I realized that my internet didn't work. After trying the usual tricks - turning it off/on, restarting my computer, etc. I realized that it might be a true outage. I called RCN and told them about the problem. The next appointment was on Sunday. I took it. On Thursday, I ...
RCN sold me television service, which included several movie channels. I agreed to a 12-month contract under the pretense that the price would not change during that time. I specifically asked them whether the price would change, or whether the contract included any type of promotion that would ...
In October, RCN took over an unauthorized draft of $700 out of my bank account. The billing error was for equipment that was already returned. This has caused significant hardship for my family. I had gotten a bill for the $700 amount before the draft, and when I called RCN I was assured that I ...
In October, RCN took over an unauthorized draft of $700 out of my bank account. The billing error was for equipment that was already returned. This has caused significant hardship for my family. I had gotten a bill for the $700 amount before the draft, and when I called RCN I was assured that I ...