BUYER BEWARE - Customer service was poor and contradictory. Service was not as advertised and failed me for almost a year with no notification. Filed a complaint. I was missled that Carbonate could back up externals, but was informed after the fact it was not supported on my Mac, but that perhaps ...
Carbonite is advertised as always being able to back everything up. Twice before, it worked fine. But this last time, it did not—and Techs weren't concerned. All of my Outlook files, folders, emails, contacts, calendar, tasks, were lost. I have a business and those files were my brains, my memory, ...
I had a Carbonite account that worked fine. I had an email from Carbonite support sent in March confirming I had a valid account until 11/2. After reinstalling the software, my account "disappeared". Carbonite said the wasn't valid despite THEIR support person saying it was valid through ...
Carbonite advertises, "Computer users should not have to think about backup or choosing which files are important enough to be saved" so I chose them to back up my company files. Everything seemed to work smoothly until I accidently deleted some very important files. When I contacted ...