During the holiday shopping season, Brookstones brought in sales people who worked on commission. The sales person up-sold me on a Parrot A.R. Drone touting it's video recording capabilities. Knowing full well that I was only buying the A.R. Drone for video, he then proceeded to open the box to ...
Brookstone refuses to issue a refund within the 30 days that they promise! I purchased an item from Brookstone on Oct 12 and returned it on Oct 28 and requested a refund. Until this day, no refund was issued! ...
I also place 2 separate orders through Amazon.com for the Samsung EC-ES80 camera for $0.96 each shipping, I received the confirmation emails and the monies taken from my account. I had seen the price on Amazon and checked the Brookstone site where the camera was the same price so I assumed it was a ...
On 12/5 I purchased a Samsung Digital Camera from Amazon.com also posted on Brookstone for. 96 s&h. Mine came to $7.00 from Amazon.com. A few mins later I received an email conformation stating shipping and delivery between 12/9- 12/14. Then the money was taken from my account. So today, I get ...
I ordered a product costing $280. They sent a product that costs $50. Took three weeks to get a return mailing label. Spoke to 7 different people in customer service. I asked for a refund. They sent another product. Shipped this back. Almost two months since I first ordered the product and still no ...