I am totally devastated that I have been ripped off by a company that seemed to be a legal business that is registered with PayPal and that the "owner" Gwen Hansen could be such a devious and lying cheat. My journey began on the 11th of October when I searched the internet for a clothing ...
I purchased a western raincoat in mid November. I received it December 23rd to be given as a Christmas gift. The raincoat was very large for the size ordered, but the label to indicate size had been removed so I didn't really know what size it was. Western by design and returned the raincoat. I ...
I ordered a raincoat from Western by Design on November 29 and within three weeks received the coat. It was too small and I returned it to them for a replacement that never arrived. I repeatedly called them but never once did they return my phone calls. Finally on or about March 23 I reached them ...
I ordered a "Branded Bomber" in October.. Pre-Paid of course... I'm still waiting for it... Even with six years of email communications full of promises... Good luck to all who are waiting for their orders.. ...
A few months ago ago I spoke with Gwen the ower of the business about ordering some leather pants. I was very clear with her on the detail of how I wanted the pants and when I needed them by. She assured me that I would be able to have them by the middle of June. Having not received them yet I ...
My story is exactly how Cowgirl's story went. I have been getting put off in every way imagined by this company. Specifically, Gwen, the owner, and Shannon, in the accounting department, since February 7. I was told today, June 24, that since they were unable to process a refund to my credit card, ...