Hansen's Cakes
Cake rep quoted 9am pickup to client and didn't note on paperwork $400 cake delayed 4 hours main party late to event because of poor customer service
Beverly Hills Hansen's cake sales rep quoted verbal time of pick-up as 9am for a 12pm bridal shower. When I went to pick up the cake at 10:50am, 20 minute delay because paperwork could not be found. Once paperwork found, NO notice of pick-up time on the paper and, consequently, they told me the ...