I have 2 policies with them (MI, TN homes) total $878 in 8. * Their toll free # 877-236-9660 is out of service, the other Tel 302-566-5312 you get a message, you don't talk to a live agent at all!!! * they ask you to email your claim but they hardly answer you at all, and when they answer it takes ...
I purchased a 110-yr old home in rural TN in and bought the home warranty for $580. My water heater started to leakin August, so I fileda claim. Empire selected a contractor who just showed up with a new water heater and started installing it. During that installation, the rude and disrespectful ...
I purchased a home warranty from this company on 7.in Nov I had a faulty appliance that needed to be replaced. After 4 days of trying to get hold of a "live" person at this company, a person by the name of Jonathan answered and "took the claim" After being given the run-a-round ...
On April 15th I purchased a comprehensive home warranty from Empire Home Warranty for $408 with a deductible amount of $49 per claim visit. This was to cover all of our major appliances (clothes dryer, clothes washer, dish washer, HVAC, oven, range, refrigerator, septic system, water heater). In ...