Have been a long-time customer of worldcom wireless. Received a bill in July '01 stating that I owed $24.10 in late charges, but no late charges were incurred by my records. Sent numerous requests in with monthly statements asking for an explanation of this, but never received an explanation, only ...
I have already filed one report "WorldCom Wireless Misrepresents Phone Plans". I want to find interested parties in filing a class action suit, and if you are a law firm that specializes in this please contact me and tell me what needs to be done. If you are an interested party that has ...
Below is a letter I wrote to Worldcom Wireless. That was just the beginning of my nightmare. I phoned their customer service tonight again for about the 30th time. This time they informed me that had been billed for nights and weekends after 4 months into the plan and then after six months they ...
July i was solicited at work by a worldcom wireless telemarketer. I very carefully wrote down every single facet of the "package" being offered. I was then transferred to a woman who confirmed all that was previously promised. I gave my credit card # and paid for the phone and requested a ...
My name is kristen, This is my story, i had gotten a phone with worldcom wireless. (wrong move) I have had my phone for about six months and never recieved a bill. I recieve letters stating how the billing is backed up. Letter after letter i get angry. I take it upon myself to call them to get the ...
I signed up to WorldCom Wireless in Sept. I have received two bills, both were incorrect. On Nov. 16 I called the Customer Service Center, 1-800-254-8991, and explained the situation. The person I spoke with stated that she corrected the mistakes and my balance was zero. On Dec. 11 I received ...