My dog was insured for 7 years with VPI. I moved and lost my credit card. Slipped my mind and come to find out after 7 years that they won't reinstate my dog now that shes old. They never called me. I did mess up but i definitely didnt expect them to refuse to reinstate my dog. I greatly discourage ...
Requested insurance. Arranged payment following discussion of appropriate policy. One month later, agent had not completed agreement. Four and a half hours spent on phone untangling mess agent initiated due to his failure to complete agreed job. My vet of several years, fully trusted, recommended ...
I want to start out by saying what I am about to tell you is true about this company. All of it is 100% true and my experience. My wife and I bought health insurance at the time for our German Shephard dog who we got at 10 weeks old. We adopted him and got him out of harsh conditions. We wanted to ...
I have VPI rip off insurance on 3 dogs. They have been giving me the run around on one of my dogs. She is 7 yrs old. After making me track down every note from every vet she has ever seen just to get the approval. They are now denying her claims. I have been dealing with this for over 3 months ...
I enrolled my 3 cats in VPI Pet Insurance and, after confirming their health history, was advised that I would be billed for 2 months per pet in advance. If I had a claim, all I would need to do would be to fax the claim form along with the vet's bill to VPI. Simple and easy. However, when I ...
I have submitted 2 claims to VPI since obtaining insurance in October. The company has had all of the necessary information relating to my claims for over 60 days. They initially submitted a temporary denial sighting their need to review past records. Today they are claiming a "pre-existing ...