In Jan 07 I ordered Vonage phone service, when it got here it was a headphone set that you used at a computer, it had a key to plug in the front of the computer so you could take it where ever you wanted that had high speed internet. I called to cancel & said this was not what I expected, & ...
Vonage puts a lot of effort into attracting costumers with their commercials but almost no effort into keeping them. From day one the costumer service department was basically unresponsive. I sent an e-mail requesting my name be displayed on other peoples caller id when I called them. The response ...
When I signed up for Vonage I was willing to give them a shot to see if in fact they could provide the service they promised. Problems cropped up right from the start. The service was hard to get set up using their box. I never recieved a good signal from vonage and this created a very poor ...
I wished to God that I had known about usacomplaints.com before I switched. I would have saved myself alot of pain and suffering. February 2 I transferred one of my business lines to Vonage. (It became active with Vonage on 2/2/06). On February 6 I transferred the other business line. First line ...
Vonage is a complete waste of money, time and energy! The time is going to come when there will be a class action lawsuit against this company for MAJOR false advertising. I had nothing but problems with the service. No one in my area could call me, even those on my street. Anyone I talked to would ...