Verizon Wireless claims to have the best network, yet my family (3 phones) constantly suffers from bad connections and dropped calls. After three complaints, Verizon looked into the problem and stated that their system is overloaded and they need to put up another tower. They say the problem is ...
My bill dated 2/12/06 has 1365 minutes for a total of $168.80 from a phone number that is coded as 'unavailable'. I am disputing these charges as they cannot belong to this account. The times that are shown on the bill are the same. Meaning, on a specific day at a specific time there is multiple ...
On 3/24/05, I purchased insurance on phones I bought that day. Salesman indicated if problems, just go to any Verizon location at any time since I had insurance. I did go on 4/11/06 and was told since I'd had the phones over a year, I had to call a different company and pay a $50 deductible, then ...
This company systematically rips people off... The pricing is so high, i went a few minutes over and was charged 200 per month. ...
Not sure why Verizon is still billing me long after my cell phones were shut off. But every month they send a bill it gets larger and my cell phones are not active. ...
Verizon representatives at the call center in Tampa, Florida, misinform, mislead, or lie to customers resulting in additional charges to you, the customer. Talk to three reps and you'll probably get three different answers. This is so common, that I now call three times, and talk to three different ...