Verizon Wireless refuse to tell me how to secure my wireless modem so that other people can't use it to access our computer and internet connection. I have asked them several times and they say that it is impossible for anyone else to access our modem. They are obviously lying because I have over ...
I recently noticed two consecutive months of $10 "premium text messaging" charges on my cell phone bill and immediately contacted Verizon Wireless Customer Service. I was told I had subscribed to a third party for the messaging service and was responsible for the charges. The company I ...
I currently have 5 lines of service through Verizon. Two of my lines use PDA phones because of our business requires the use of PDA functions. Both lines are eligible for phone upgrade but we can not upgrade both phones without paying $29.99 per month for each phone. This is because Verizon is ...
I chose a Verizon wireless Broadband as part of their promotion with the Acer netbook. The Acer netbook is fine. The network seemed to work. However, Verizon limits usage to 5 Gigabytes per month. Anything over that amount is 2 cents a megabyte. When I asked the people in the store, they assured me ...
Inadvertently back in August I missed my monthly payment to Verizon Wireless. For the last two months I have been tacking an extra $20 to get the balance down to normal. Well, for Verizon, this is just not enough, nor fast enough. Mind you, I have been a customer with Verizon for over seven and a ...
I paid my cell bill $123.48 to Verizon Wireless and they said they did not receive it. The customer service wanted me fax my bank statement to show the money is paid. I did everything they want me to do. It is 4 months now, they did not do anything. In the statement, they still show that I owe them ...