Absolutely agree! Bad service, customer service is suck! I got the package in ottawa, canada. I was home but they said they couldn't contact me. It's fine but when i call customer service. She was rude!!! I will never use their service again! ...
I ordered a fan blade for my sister's air conditioner (2 or 3 pounds) and had it shipped from the seller (here in Largo, Florida). I said, "as quick as possible", because it was for a broken air conditioner, so the parts seller asked for "overnight delivery". UPS charged about ...
I cannot get a response from UPS as to why a shipment from Brooklyn, NY weighing in at 6 lbs, weighed 15 lbs when I returned the same package and contents to Brooklyn, NY from Denver, CO. Someone have her fingers on the scale in Denver? ...
UPS has figured out some clever ways to avoid paying claims. We recently filed our first claim for lost or damaged goods in 42 years of business operation. We purchased a highly valuable and sensitive piece of test equipment utilized in repairing aircraft instrumentation. After calling UPS and them ...
I paid $78 for next day air shipping which is supposed to get to a place by 10:30A.M. 11:30A.M. Rolls around, I call customer service and they tell me that there are zip code exceptions to that guarantee. I use UPS World Ship software to process my orders and there was no indication that this zip ...
I was patiently waiting for my new cellphone from T-Mobile to arrive via UPS at my home in Brooklyn, NY. My usual UPS driver rang my bell and delivered my obviously re-taped cellphone package from T-Mobile. As anyone can guess, the box inside the envelope contained everything but the phone. The ...