They told me that I hit a tree with a 17' truck. They claim that an employee saw me hit a tree. I didn’t hit anything. They left me a message telling me this at 5:00pm right as they closed so it was too late to call them back. I called them the next morning around 9:30am on my break at work to ask ...
I have owned my own small business since 1984. During that time, I have rented trucks an average of 4-5 times per year, usually cube vans in the 12-14 ft category. Early on, I rented from U-Haul. However, abysmal customer service and equipment in such poor condition that it often seemed on the ...
We contacted U Haul in Victorville to have a hitch installed on our vehicle. We were quoted a price and told that a hitch for a vehicle was not in stock but could be there within 5 hours of an appt being made. When we called to set the appt for the next day they tried to charge us an additional $ ...
On February 12 at approximately 1:30 pm I reserved a 24-foot U-Haul Truck. I reserved the truck for pick-up on February 13 around 10 am for 24 hours, until 10 am, February 14. I placed a $100.00 deposit (my sisters money) and my car title down for security as my sister, (who was moving), did not ...
I used U-Haul in order to move myself from one town to another, which is a big stressful job within itself. It did not help that the truck they reserved for me was one that was set to be returned by another person at 8:30 that morning. I was supposed to be there to pick it up at 9:30 am. I made ...
On the 17th of January I comaped prices for a car dolly. I decided to go with U-haul because I was quoted 39.95 a day. I was told that if I returned the car dolly within 24 hours I would only be charged the 39.95. The Manager told me that they had to put a hold of 126.56 in case I return it late. ...