I bought a jacket from "The North Face"- "Womens Aconcagua Jacket White", and hand washed it once (as the instruction on the jacket said that it needs to be hand washed). But to my despair the grey colour on the inside of the jacket came on the white outer surface! I totally ...
The rain fly on my tent shredded through normal use. Calls to The North Face found them informing me it is normally replaced for free under warranty, but they don't have rain flys and won't ship any to me. The results: their warranty is nothing more than a slogan. ...
This place promises you the world when you want to buy something from them but will lie and cheat you if you ever need to return something. I paid $148.40 in CASH for a pair of shoes and was told if I had any problems to just return them. Then when I did return them I was told they didnt have ...
I had called the store to ask about a return the gentlemen that answered the phone was EXTREMEMLY RUDE and claimed he was the owner of the story, and refused to give me his name and hung up on me. I called him back and actually said I'm sorry I think we got disconnected eventhough I know he hung up ...