I ordered a Christmas present from this company in plenty of time but at this time am still waiting. I have e mailed several times and only received standard responses stating that the order was out of stock (showed at time of order as in stock) or that it is on its way. Here i am almost 6 weeks ...
I purchased and they took my money immediately, horse rug was at 48.48. As I had still not received the item after a month I purchased the item elsewhere, if fact cheaper than what I had ordered it for on here. I then cancelled the order on thR 2nd October and have been promised that th money will ...
I bought some wellington boots from their online shop and they were delivered two weeks later and were not suitable. So i sent them back and asked for a refund and that was 2 months ago and they have made excuses and keep saying the admin team is on to it! Now i have threatened them with legal ie ...
Ordered a knife 15 June and money taken from account 17 June. Two months later and after sending two emails no knife received, no reply to emails and no refund received as requested.. I would suggest this is a rip off as initially they said we are moving and will not be able to contact customers ...
Surplus and Adventure store is a complete sham. They take money for goods ordered then don't send them and when you cancel said order they don't refund your money, or answer e-mails or phone calls. Companies like this should be made to close down as they are ultimately stealing peoples money. ...
I ordered army gortex coat from surplus&adventure.com, on line 19th Dec 09 they took money staight from my account. When the coat never arrived, i began to worry as all previous companys i have dealt with on line, have only took money when dispatching goods. I never received the coat, So after ...