Sprint
Said I would get a new phone if mine was damaged, but gave me a phone with a scratched screen, a dent on the top and a chip in the paint ripoff
When I started my new account with Sprint, I was told (by a sprint rep) that paying the extra $7-or-so dollars a month for the phone insurance would be a smart move. I asked them what that entitled. They said to me, "Well, if your phone is lost, stolen or broken they will replace it with a new ...