I called in to Sprint Customer Service, to try to reopen my account, and although the people were really nice, they kept putting me on hold and then I would end up back in the call loop and have to explain my issue all over again. This happened like 6 or 7 times. Then, after over an hour on the ...
I am going to say right up front that we own two businesses and I am admittedly impatient with another business' ability to resolve what should be simple problems in a coureous and expedient manner. We have used Sprint for years now, we generally have six or seven phones on the simply anything plan ...
Purchased new Samsung EPIC 4g telephone from Sprint. This purchase was at full price without any contract discounts and totaled over $600. This transaction would not have transpired had Sprint informed me that it was their policy to replace all defective mobile handsets with refurbished units after ...
Just wanted to state I have been with sprint since 1997 and they really have taken care of me even though I always have to watch my minutes the service is perfect in my opinion never droped calls and never a dead zone just wanted to share since there is so much negativity towarts sprint I wanted to ...
Dear Sprint - You tell me to reboot my phone after your equipment failure/national outage. As a result, my 2 MONTH OLD phone got its circuit board fried. You tell me I can (a) wait 6 weeks for warranty repair by Sansung (b) pay $35 to learn it's toast which I already know and then you tell me you ...
I paid off my son's cell phone bill in June.in July I called with my own cell phone billing issues and was told that they would investigate and find out the problem. They did and I was told that the problem was resolved. Fast forward to 2.5.11 when I received a collection call regarding my son's ...