Southwest Airlines, SWA, IFLYSWA, Southwest Airlines
Rapid Rewards Points Not Honored for Two Round Trip Tickets
May 11 Gary Kelly CEO Southwest Airlines 2702 Love Field Dr. Dallas, TX 75235 Dear Mr. Kelly: I am writing to complain about the way I have been treated as a customer. I have several thousand rapid rewards points that were transferred to your airline over the Last 2 years from my American Express ...