I placed an order with Sephora.com 8 days ago, with 3 day shipping. As of today, the order still has not even shipped. I have e-mailed and called, only to be sent a generic e-mail (which made it obvious they had not even looked at my order) or told "it looks like its shipping today". 2 ...
I visited Sephora shop at Chevy Chase, Baltimore, to try and acquire some reimbursement money I really could not notice in my banking account. Following A short while between speaking having a vendor and also the supervisor (Karen), the supervisor attempted to recognize the issue. Awaiting several ...
Judging from most of the reviews here, maybe I was one of the lucky few that got GREAT customer service from Sephora! What had happened was that I had ordered a few items from their website last Friday and they were supposed to arrive on tuesday. Come tuesday, my order had not arrived and whats ...
The corporation has to possess the worse customer support I've actually handled. No further able to create online expenditures because they are attempting to inform me that items I bought this past year were delivered in my experience and not taken care of ($34). What? Have charge card statement ...
Rogelio, ruined my love for Sephora, I’ve been arriving here since I have was a youngster! But I've never been insulted the way in which I had been insulted by this guy "Rogelio", he continues to express that “we have nothing for you personally here” and “you do not fit here”... Little ...
I was thrilled to receive my Sephora makeup brushes which were $60, and I've been an ongoing customer and had no problems. Up until I recieved it today. It was packaged like it was new, but as soon as I opened the makeup brushes, I was concerned. There was little glitters as I glided my hands on ...