I contacted Sears Parts Direct on line to order a battery pack for a weed trimmer and check on a price. I chatted on line with a sales rep, who confirmed they had the battery I needed and it was a 2 pack for $59.99, I confirmed with her that it was a 2 pack for this price, she said all of their ...
Do Not Buy from Sears Parts Direct. The part may be more inexpensive but it will cost you in the end. I purchased a part for an appliance from the online store. The part was in stock according to the site and I elected to purchased 2 day expedited delivery at a charge of $22 because I needed the ...
Sears wants me to pay for items I returned to Sears Parts Direct, Dallas, TX. Spoke with Sears managers and they stated they never contacted Sears Parts Direct to see if items were returned. Customer for 40 years. ...
I asked several times in several different ways on the chat if I was getting the entire oven door and was told that I was indeed getting it. The box arrived several days later containing only the front glass from the oven door. I spent an hour with customer service trying to get it rectified and ...
On 7/3 I ordered parts online thru Sears Parts Direct, and marked the box to have the parts shipped to a P O Box. I received an automated e-mail stating the parts had shipped on 7/5 and included was a tracking number for UPS. I read UPS and knew something was wrong; UPS does not deliver to a P O ...
Be careful when a part says "Instock" - it may not be. I placed an order for a $75 stand for an LCD TV because the site indicated that it was instock. My credit card was charged immediately but when I followed up after a week, they indicated that it was on route from the supplier that ...