In October, Sears did a full front end evaluation on my 1997 Ford Conversion Van. They replaced the front ball joints, brake pads, mounted and balanced new tires, and did a front end alignment. On February 7, we brought it back to them for a break evaluation (heard grinding). I told them if the ...
Normally I am a pretty passive person, but sometimes I just can't sit by and let things go. Neither am I one of those people that use my gender as leverage but in this case, I know for a fact the reason I was taken was because I am a woman. I took my car in for a routine oil change and tire ...
Last year I took my husband's car to this Sears location to have the brakes inspected. After inspection, I was told that I needed new brakes, rotors, 2 tires and an alignment. I let them do the work which cost me over $500. Just last week I took the car back in because the brakes were squealing ...
I had my 1970 Cadillac Coupe deVille towed to Sears to have a brake line replaced, my brakes bled and 4 exhuast manifold pipe bolts tightened on Sept. 09. During the course of SEARS having my car for almost 5 weeks and many calls from them telling me that Other repairs were needed, I went down to ...
After having worked at Sears for many years I had hoped the auto centers had improved their service from past performance (1992). I went to get my oil changed at this store and had the job completed, before I paid I asked the sales rep did they check over all fluid levels and air pressure, which I ...
Took my car in for 4 tires and a "front wheel thrust alignment, " which they said they would do. They did not complete the alignment (they don't even do a front wheel thrust alignment) but I was charged over $58.00 for it anyway (clearly stated on my bill that the alignment was not ...