Sallie Mae has the very worst phone customer service that I have ever encountered. Yesterday I was on the phone with the them for 1 hour and 55 minutes, was transferred at least 7 times, NEVER got to speak to a supervisor or anyone else who knew what was going on and still did not get my problem ...
Apply for a plus loan and be prepared for the following: 1. Try to get a person in America who understands the language! 2. Paperwork requested from parents such as your DL will be sent, e-mailed or faxed to PA; however, try to get confirmation the documents were received and you'll be waiting for ...
Sallie Mae has the worst interactive website I have ever seen. Every time I log-in I have to reset my password. No, not due to early onset alzheimers, but due to the password simply not working. (A ploy to rack up late fees? Perhaps.) The most recent example: I changed my password yesterday, wrote ...
We have no money we are just about making now Sallie Mae is tell me they are going after my pension! When I tried to talk with them they yell. In the last four years I lost my Mom my dad and my dog and last year my husband had a stroke. How much more can we take? Who runs this company Hilter? ...
Seven years ago I went to The Art institute of Seattle.in order for me to be accepted I had to sign the Sallie Mae loan papers, even though my employer was paying 100% of my tuition. They said it was just in case my employer didn't pay. I went to school full time for two years. Every quarter I ...
Sallie Mae is terrible—all of the agents with whom I spoke C40169, C40256, etc. Told me that they did not have a designated customer service branch. Well, I checked the BBB website, and yes, Sallie Mae does have a Customer Advocate Unit. Here is the information: Ms. Kelly Mahoney Customer Advocate ...