Sahalie customer service manual must direct operator to hang up on customers. Their website cut off my full address so my order could not be delivered. I caught it on later email, but woman at Sahalie said that was my problem even though part of my order hadn't even shipped. Spent half her time ...
I have ordered several times from Sahalie in the past and never had any problems until this December. This was the worst experience I have ever had with a catalog company. I placed my order of 3 items on the morning of Dec. 11, plenty of time to recieve them before Christmas. The web site states ...
We ordered the first week of December; I called to see when it would come after an adequate shipping time as per their claims; it had not been shipped. They said they would upgrade and sent an e-mail to me saying it was upgraded and would arrive so I could repack and reship it for a gift. It is ...
We ordered 6 items from the Sahalie catalog on December 11 and were told that all items were in stock. However, only one item arrived before Christmas, another item came a week later, and a third item came on January 9th. The rest of the order has not arrived. There are THREE huge problems with ...
I placed an order on 11/29/08 for 5 Christmas presents. I verified that standard shipping was 4-8 days, hence there was PLENTY of time to receive these items in spite of the holiday rush. My items were not sent out until 12/06/08 and 12/11/08—8 and 13 days from the date the order was placed. I have ...
I purchased an item from Sahalie on-line. I was automatically enrolled into their "rewards program" managed by Encore Marketing which Sahalie claims has nothing to do with them. I never gave my credit card information to Encore Marketing, Sahalie provided it to them without my knowledge. ...