About a month before I needed a small truck rental I contacted Ryder via the internet and reserved a truck. I noted their "100% availability guarantee". The day before the actual rental I received a telephone message that a truck was not available. I called the morning of the rental and ...
Complaint Case #: 1386687 with the Better Business Bureau Breech of contract involving Ryder Truck Rental Company. Firstly, I was promised a 2005 freight liner (which I paid for contractually) colombia with 300,000 miles on it. When I went to pick the truckup Ashley told me that the truck that I ...
Back in May or June I had rented a truck from Ryder, this was not my first truck as I had rented from them on a regular basis (weekly/monthly) for about 2 years prior to that. I had had some problems in the past but nothing that was just totally unsafe. On this rental, my daughter and I had went ...
We reserved a 10' Ryder truck for a small move in August 01. Fortunately we wound up getting a 15' for the same price. The truck was accepted and we left to pack. The problem began immediately after we left the lot, but wasn't recognized as a problem until we were well on the way down the ...
In June I rented a Ryder truck (online) and tried to return it to the Wade Hampton office. It had been improperly registered by the originating office. I wasted 2 1/2 hours while they tried to straighten things out, with no apologies to me. They then asked me to drive the truck back to where I ...
I called to reserve a rental truck two weeks before I was to move I was to pick up the truck March 9th before noon at 3700 Morris N.E. Albuquerque N.M. Phone # 505 293-2146 I was there at 10:00am no one was there i called the 800 # and they said they shut that one down and told me to go home and ...