Since about december 25th I have been getting horrible service. If you call pings greater than 2000 and speeds of under 300k/sec service. I have the 3mb business service the best they have. Here are some speed test results. Time/Download/Upload/Ping 1/8 6:38 AM 0.22 Mb/s 0.08 Mb/s 1453 ms 1/7 11:34 ...
Horrible since December 25th... Called and they said working on it days ago. I think its only fair to reimburse for failure to provide bought services. Under 10% of the speed I have paid for. ...
Over a week long period I have contacted your company via web based email form and on over seven occasions via voice mail. I am currently using your service but I need to be able to VPN into my work. On the one occasion we talked to a human, they assured us that your tech person would get back to ...
My Internet is down and I can't get a hold of anyone at the company. The sale mailbox is full and won't accept more messages and both accounting and service go to voice mail. I've been calling all day and leaving messages and no one has called me back. I've contacted them online (via a family ...