On May 2nd 2007 I put in a warranty claim for a couch that I have. I did buy RoomStores, "5-year furniture protection and Extended Warranty Plan". The recliner handle broke, and the padding on the recliner got minimized to a mere centimeter or so. No worries, I have the warranty right? ...
On March 24th I purchased a recliner from Roomstore. I tried many recliers and this was the one that was comfortable. I have a lot of health problems and nned something that fit me. The other day I felt the left arm of the chair and noticed that the padding in that arm was almost non existent. It ...
We bought a $2500 bedroom set and purchased the extended warranty. The furniture was delivered and we noticed that one of the pieces was damaged. The delivery guys told us to contact the company before the one year warranty expired and they would take care of it. We contacted Roomstore and they ...
In 2004 I bought a set of diner table, chair, and a China cabinet from this company. After all the promises of delivering them on time everytime when I called and complaint, I got my furniture two months after my ordered date. Fine, I'll give them another chance.in August I bought a set of sofa and ...
I ordered a curio Cabinet and coffee table/end set. First I must say that the sales person was wonderful. However, the delivery person broke one of the end tables which was replaced. But the glass in curio cabinet has been broken twice in an attempt to be delivered. First time, they got it as far ...
I ordered a bedroom set from Roomstore and agreed to a delivery date. To my surprise I got a phone call to confirm a delivery date that was different from the one already scheduled in the store. When I asked why the date had changed, I was told that I had been the one who requested a different ...