I purchased a bed set for my son and it was delivered with a damaged head board, they tried to replace the damaged head board 2 times and each time they were both damaged. I called to repot this and i was told by customer service, that they would replace the headboard, 3 months goes by and I never ...
We were cheated by the roomstore salesman. Since the store is going to close, they sell the left items by lying to customers. We were told the floor sample of mattress set was just out of stock for two weeks and a half. The box spring was hidden in the bed so that we couldn't see the whole box. ...
In September of 1998, I purchased a living room set from The Roomstore and, on the advice of the sales associate (Allan Ghodsi-Ardebi), purchased a fabric protector warranty for $147. What made me agree to it was the sales associate's promise that if I didn't make a claim within 5 years, I would be ...
I ordered furniture for my son's room—it was a whole bedroom set. I went there because it looked like quality furniture for reasonable prices. However, what I got was damaged furniture at high prices. When they arrived the first time with the furniture. Every single piece was damaged. The dresser ...
We had funiture delivered on 1-04-02. Three men came to my house. The driver could not lift and of the other two only one spoke some english. They messed up three walls and the ceiling. The trim on the door jam and the railing was also messed up. Our house is new and the driver asked if I thought ...
Six months ago we went to the Roomstore in San Antonio and bought a sectional sofa. Two months after we got it the recliner broke. A month later the same recliner is broke again. I called the customer service and asked to talk to someone about this problem. They gave me a guy by the name of Tom ...