I have been asked questions by a local installer who is helping people out who have lost out in this mess so I might as well post some of what I have passed along to him (=free legal advice). For those of you who have paid up front in full or in part, and have your materials sitting in a Rock Tops ...
My customer and met with a Mark Williams, a Rock Tops salesman, on 12/12/08 to purchase counter tops for their home currently under construction in Riverview Michigan. After spending a few hours making selections and outlining all the details of the agreement, Mark took a deposit of $4,055.00. We ...
The o'fallon MO store has a new note on the door containing over 20 names. The note says "if your name is on this list, someone will be contacting you to arrange installation". My name is not on the list! Neither was the guy that was standing next to me who came by to see about his granite ...
To all my fellow victims: Long story short, my husband and I fell prey to Rock Tops end of May. We placed a deposit for granite in the amount of $3.500.00 on a house that we had not closed on at the time making us believe it was refundable. Two days later, we attempted to cancel. SURPRISE - would ...
Rock Tops took my money and did not install any counter tops ...
The BBB accredited Rock Tops with a Satisfactory Report after Rock Tops had 42 complaints filed with the BBB. The BBB is a huge rip-off. Give them 300 dollars and they will accredit anybody. Numerous granite people and customers urged the BBB not to back Rock Tops, but they still did. The BBB took ...