I tried to reserve some movies online and it said my cvc code was wrong. I tried 2x more and it woulkd not go through. I checked my bank and it showed it was authorized, I called redbox who said the transaction was cancelled. (that was the 14th now it is the 17th and my money is till tied up) I ...
I rented a movie and was charged 3 times the rental. When I called to complain a guy name"Matt" claiming to be a supervisor told me that I should call my bank and use my Card insurance to pay me the amount - He said Redbox cannot make a mistake. - May be they should solve the problems in ...
I have been renting from Redbox on ocassion for over 3 months, maybe 4 DVD's total in that time. One DVD was so scratched it would not play. They did refund my nights rental. Things happen. Now I am seeing on my credit card that they charge me for nights after I returned the movie, and after the ...
A DVD was rented in late August and returned the next day. The DVD in the case did not match the title on the case. On January 4, our account was debited for $36.43. Customer service was called and we were told the movie was not returned. The best they could do was refund us $15 in 7-10 business ...
About a week ago, we noticed our checking account had been overdrawn by $49.00 and the charge was for Redbox. We have always returned the rental within the next 3 days to avoid such a charge. I called the 800 number listed on their site and spoke with a woman who couldn't even find any record of us ...
Bought Eveready batteries, received two free rental codes for redbox. Entered codes, got films, returned films. Was not free, they charged my credit card $2, one for each film. Ripoff!!! ...