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RedBox
Found 39 reviews / complaints
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RedBox
Overcharge

I rented a movie and was charged 3 times the rental. When I called to complain a guy name"Matt" claiming to be a supervisor told me that I should call my bank and use my Card insurance to pay me the amount - He said Redbox cannot make a mistake. - May be they should solve the problems in ...

RedBox
Overcharging

I have been renting from Redbox on ocassion for over 3 months, maybe 4 DVD's total in that time. One DVD was so scratched it would not play. They did refund my nights rental. Things happen. Now I am seeing on my credit card that they charge me for nights after I returned the movie, and after the ...

RedBox
Charges

A DVD was rented in late August and returned the next day. The DVD in the case did not match the title on the case. On January 4, our account was debited for $36.43. Customer service was called and we were told the movie was not returned. The best they could do was refund us $15 in 7-10 business ...

RedBox
Billing

About a week ago, we noticed our checking account had been overdrawn by $49.00 and the charge was for Redbox. We have always returned the rental within the next 3 days to avoid such a charge. I called the 800 number listed on their site and spoke with a woman who couldn't even find any record of us ...


Redbox
Purchased DVD will not play

DISCOVERY since I've written Redbox: The DVD purchased is BLANK. First Message: Message: This is about a purchased DVD. I am a regular Redbox customer and have never had a problem playing DVDs. I purchased 'Inkheart' and attempted to play it for first time tonight. I tried playing both sides, ...