My family stayed at the White House for 2 nights. The room was very nice and the middle aged woman at the front desk had outstanding customer service. My husband is from that area and he heard from his family that they had good pizzas at the bar that is attached. So we went there and found it to be ...
I stayed at this hotel on 9/20 and the service was abysmal. They offered FREE WIFI, however, it did not work. The next day, when I told the manager (Raspal), he told me that the kid who was working the day before should have called tech support. He knew NOTHING about that (the kid). So I was NOT ...
Checked in to room 123 went to dinner. Came back room smelled of mold. Asked to change rooms was refused by an angry desk clerk that said it was the owners policy not to change rooms for guests. Was then checked out and told we was evicted. ...
I bought a 3 days/2 night stay for the Ramada Historic in St Augustine FL. I love St Augustine, so I immediately tried to make a reservation using my certificate. I met with difficulty making the reservation, they tried to charge me extra for the two nights, even though I stated It was a ...
Room was fair. We stayed 5 nights. We had housekeeping come 3 times in 5 days. I requested no cleaning the first day, as we arrived at 4 am, and needed the rest. The second day, got a knock on the door at 820am waking us up. I answered the door, said not now. Guess that translates to not today, so ...
I had the worst experience I have ever had at a hotel. I rented 3 rooms at the Ramada Inn on Lake Shore Drive in Chicago. I am from Chicago, but I moved away quite some time ago. I came back for a family reunion and got room rates that I thought were fair until I came to the hotel and discovered ...