We purchases a spa from Paddock for nearly $20,000. The salespeople and the set up people were actually very good. However, their warranty support is HORRIBLE. Within less than 1 year, a part of theirs broke which flooded the area the spa sat in. Though they fixed the $1.29 part, the entire system ...
On Sep 27 I contracted for the construction of a pool to be started immediately upon association approval and completion within 8 weeks of that date. I gave a $1000 deposit and was promised engineering drawings within one week. To date, no drawings have been provided. Verbal association approval ...
Paddock Pools poor workmanship. Promises about completion not kept. I wrote a contract in November and the pool was not finished until shortly before Easter. From day one the pool was loaded with issues cleaning system in floor did not work as it should, Ozonator not hooked up, Pebble Tec was ...
I hired Paddock to resurface my plaster pool with 3M Quartz and relocate the pump to the side of the house. They prepped the pool and moved the pump then demanded payment in full before they would put the 3M Quartz finish in. I paid them in full and the next day they sent out a work crew with not ...